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Payment Options

We understand that dealing with the health needs of your pet in critical situations can be overwhelming. The last thing you need is the added concern of affording their care.

That’s why we offer a range of payment options for peace of mind, to suit you and your unique circumstances.

In addition to accepting VISA, MasterCard, AMEX, EFTPOS or cash, see below the payment plans and coverage options we offer across our network. Please note, payment options available may differ at each location.
 

Afterpay is available at Animal Referral & Emergency Network locations. Your pet can get the care they need, and you can spread your payments over 6 weeks.

How Afterpay works:
1. Visit us and pay in 4 interest-free instalments over 6 weeks.
2. No fees when you pay on time.
3. Get reminders and set limits.

If you would like to pay with Afterpay, simply ask our team when you visit. 

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Get the treatment your pet needs now, and pay for it in your own time.

How does it work?
Zip lets you make purchases now and pay later, without the need for a credit card. Once you sign up and get approved, you’ll have a line of credit and a shopping account. Using your account and credit line, you can make purchases which you then pay back in regular instalments.

Step 1. Book
Step 2. Apply
Step 3. Pay

If you would like to pay with Zip Pay or Zip Money, simply ask our team when you visit. 

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VetPay is a payment plan that allows clietnts to pay for their pet’s treatment over time. Clients pay an initial deposit to the clinic, and the balance is paid in fortnightly repayments via direct debit from your nominated bank account.

Simply:
1. Apply for pre-approval – and receive a response from VetPay within 15minutes!
2. Have your treatment costs added to your account – our clinic team will do this for you
3. Receive confirmation of treatment coverage – VetPay will confirm they will cover the costs of the treatment and email your fortnightly payment plan
4. Enjoy peace of mind – Once your account is set up there is no need to re-apply. Enjoy the benefits and peace of mind offered by VetPay 24/7 service

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Depending on the type of treatment your pet requires, pet insurance may cover some or all of your payment.

We suggest conducting thorough research on different service providers to identify the policy that provides optimal coverage for your pets. It’s important to note that certain insurers may exclude pre-existing conditions or animals beyond a specific age, so it is advisable to obtain pet insurance proactively rather than waiting until it becomes necessary.

If you have pet insurance, our friendly team can process claims from a range of providers at the time of your appointment, please just ensure you have your provider name and policy number handy and advise these details when you arrive.

If you have any questions, please speak to our team whern you visit. 

Have pet insurance? Claim on the spot with GapOnly.

GapOnly reviews and calculates your claim at the time of your visit – you simply pay the gap (the difference between your invoice and your pet insurance policy claim benefit) and go.

Benefits:

  • Healthy pets, happy wallets
  • No paperwork
  • Convenient claiming

To use GapOnly, please speak with our team when you visit.

Healthy Pets Plus members can receive free or discounted emergency consultations at selected Animal Referral & Emergency locations between 6pm – 8am weekdays, plus weekends & public holidays.*

Healthy Pets Plus is a simple and affordable wellness plan, designed to keep your pet happier and healthier for longer! 

The below exceptions apply:

  • Free emergency consultations are available 24/7 at Greencross Vet Hospital in Werribee (VIC), ARH Homebush (NSW), and ARH Baulkham Hills (NSW).
  • At ARH Brisbane, emergency consultations are discounted only, at 20% off.
  • The Centre for Animal Referral & Emergency (CARE) in Collingwood, VIC, does not offer free or discounted emergency consultations at this stage.

*Healthy Pets Plus Membership T&Cs also apply. View here.

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If you have any questions, simply ask our team at the time of your visit.